112 Operator is a real-time strategy game developed by Jutsu Games and published by Games Operators. It represents a more mature sequel to Jutsu Games’ 911 Operator, which was released back in 2017. As one would expect from its title, 112 Operator puts players in the role of a telephone operator answering emergency calls across a specific district or county. The developers got a lot right when creating these games, blending together just the right amount of stress with great graphics to make this a simulator worth playing.
112 Operator allows players the opportunity to choose from a huge swath of land to oversee; from extremely rural areas to sprawling urban cities, the developers were able to rather faithfully adapt actual geography. Players could choose to manage their own town or that of a region they’ve always wanted to visit, which helps really make the game feel more personal than many other simulator games of the same ilk. Players also have the option to expand into nearby cities as they progress.
Gameplay in 112 Operator revolves around events that take place in the city that players oversee over time. For example, a car crash might occur at a busy intersection, and players would need to send a police squad to the scene to clear up the situation. An elevator might stop working with people inside, and the player should potentially send a squad of firemen to safely extract those trapped.
As would be implied by the game’s name, more severe and exigent topics may arise from time to time. 911 (or 112 in Europe) calls will come in, and players will need to navigate conversations with the callers to extract the information necessary to route the appropriate type of responder to the scene. Calls due to reasons as serious as men bleeding out and lost children getting lost in a lightning storm will occur, and players will need to choose the correct dialogue options so the characters give addresses and an overview of the situation. Attempting to work with some of the personalities that call can be intense or even humorous (if an old lady calls, not sure how 911/112 works), but they’re all important when the game calculates how well players did in a given time period.
What makes the game interesting is the frequency with which these events occur, and how it forces players to consider which events need to be prioritized. Players start off 112 Operator with a few policemen, firemen, and ambulance squadrons to direct, but can and should purchase more of them with the in-game currency they amass to deal with the events that they need to help rectify. As players progress, more events requiring attention will crop up; it will become paramount for players to ensure they have the correct resources at their disposal, and then manage them properly.
In all, 112 Operator does a really good job of making players feel like they’ve taken on the role of a 911 operator. The micro-management simulator is stressful, but can be addictive. For players into real-time strategy games, 112 Operator is worth investing in.
Rating: 9/10
Check Out the 112 Operator Steam Trailer:
112 Operator is available for Windows PC and Mac via Steam.
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112 Operator Review for Steam
I'm a recent graduate of Columbia University. Gaming has been a passion of mine my entire life; I enjoy everything from RPGs and FPSs to stealth and narrative-driven games. I love the deeply immersive quality that good video games inherently possess, and am looking forward to highlighting games worthy of acclaim. When I'm not studying or reading, you can catch me playing games like Uncharted, Dishonored, The Witcher 3, and Far Cry.
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